FAQ

Answers to your frequently asked questions

11 articles in this collection
Written by Andrew Kwok and Suzanne Ma

Routific’s Plan for GDPR Compliance

What Routific is doing to comply with the new European Union data privacy and protection law
Written by Andrew Kwok
Updated this week

Can I increase or decrease the number of vehicles on my subscription?

Yes, you can. Your account will be pro-rated, meaning you'll only pay for what you use.
Written by Suzanne Ma
Updated over a week ago

How do I get started?

Try Routific with a free 7-day trial. Get help from our team of routing experts.
Written by Suzanne Ma
Updated over a week ago

How can Routific help me?

Looking to make your delivery business more efficient? You've come to the right place.
Written by Suzanne Ma
Updated over a week ago

What makes you an expert in logistics?

We think about routing all the time, so you don't have to.
Written by Suzanne Ma
Updated over a week ago

Is Routific available in my country?

Routific can be used anywhere in the world that's mapped online.
Written by Suzanne Ma
Updated over a week ago

Where do I find my billing receipts?

Check your inbox! Invoices and billing information are sent via email.
Written by Suzanne Ma
Updated over a week ago

I outsource my deliveries. Can I still use Routific?

Written by Suzanne Ma
Updated over a week ago

Help! My addresses look like gibberish!

Special characters in your language aren't showing up properly in Routific.
Written by Andrew Kwok
Updated over a week ago

Does Routific have geofencing?

Boundaries, territories, or geofences reduce the potential efficiency of the routes.
Written by Andrew Kwok
Updated over a week ago

How do I cancel my account?

I'd like to cancel my subscription with Routific 😭
Written by Suzanne Ma
Updated over a week ago