FAQ

Answers to your frequently asked questions

Marc Kuo avatar Suzanne Ma avatar Andrew Kwok avatar
14 articles in this collection
Written by Marc Kuo, Suzanne Ma, and Andrew Kwok
FAQ

What makes you an expert in logistics?

We think about routing all the time, so you don't have to.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How can Routific help me?

Looking to make your delivery business more efficient? You've come to the right place.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How do I get started?

Try Routific with a free 7-day trial. Get help from our team of routing experts.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Is Routific available in my country?

Routific can be used anywhere in the world that's mapped online.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Routific’s Plan for GDPR Compliance

What Routific is doing to comply with the new European Union data privacy and protection law
Andrew Kwok avatar
Written by Andrew Kwok
Updated over a week ago

Can I increase or decrease the number of vehicles on my subscription?

Yes, you can. Your account will be pro-rated, meaning you'll only pay for what you use.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Where do I find my billing receipts?

Check your inbox! Invoices and billing information are sent via email.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

I outsource my deliveries. Can I still use Routific?

Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Does Routific have geofencing?

Boundaries, territories, or geofences reduce the potential efficiency of the routes.
Andrew Kwok avatar
Written by Andrew Kwok
Updated over a week ago

How do I cancel my account?

I'd like to cancel my subscription with Routific 😭
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Help! My addresses look like gibberish!

Special characters in your language aren't showing up properly in Routific.
Andrew Kwok avatar
Written by Andrew Kwok
Updated over a week ago