Driver and Stop "Types"

Assign certain stops to certain drivers using "type" tags.

Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

What are Types?

You can use "type" tags to ensure that certain stops will be assigned to certain drivers. Common use cases include:

  • You have customers who prefer to be served by a particular delivery driver.

  • You have drivers who have specific skills for certain jobs.

  • You have vehicles that can only be assigned certain stops because of height, weight, or equipment, for example.

How to Use Types

  1. In driver profiles, you can enter types. Just type one in, and press "Enter" so that the type turns blue as below.
    If you're adding drivers using a spreadsheet, just create a "Types" column and enter your stop types. If you have multiple, separate them with commas.

  2. In stops, you can also enter types. Type one in, and press "Enter" so the type turns blue as below.
    If you're adding stops using a spreadsheet, just create a "Types" column, and enter your stop types. If you have multiple, separate them with commas.

 This is how it works:

  • Stops with a type tag will be assigned to drivers who also have that type tag.

  • Stops with a type tag will be unscheduled if there are no drivers available who also have that type tag.

  • Stops with no type tags will be assigned to any available driver, even if the driver has type tags.

  • Stops with multiple type tags will be assigned to any available driver that has one of the type tags. Types follow an "OR" logic.

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