Make sure you're in 'Plan' mode.

Click on the 'Stops' tab at the top of your screen.

To add a new stop, click on the '+' sign.

When you return to the dashboard, the stop will appear in the unscheduled bar.

Click 'Insert unscheduled' so Routific can insert these new stops into your existing routes.

Note: Once you've dispatched, you can insert unscheduled stops or make manual changes to routes. But reoptimizing your entire solution is not possible after you have dispatched routes to the drivers.

Did this answer your question?