Both dispatchers and drivers can see the updated ETA for stops.

Updated ETAs for Dispatchers

Please note that Live Tracking is required for dispatchers to track drivers' progress and updated ETAs.

With Live Tracking, the dispatcher can track a driver's progress and receive updated ETAs via Routific's Live Tracking dashboard, which looks like this:

Updated ETAs for Drivers

Drivers can see their updated ETAs on their phone using Routific's mobile app.

If a driver is estimated to be later than originally planned, the driver will see their original ETA, and the current ETA next to it highlighted in red. If the stop has a time window, it will be shown as well.

If a driver is estimated to be earlier than originally planned, the driver will see their original ETA, and the current ETA next to it highlighted in green. 

Related Articles:
Live Tracking
Routific's Mobile App for Drivers
How to Dispatch Routes
Signature Capture
Project Settings

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