Customer Notifications & Delivery Tracking
What are Customer Notifications?Automated email and SMS notifications to your customers to keep them updated on the status of their delivery.
How to Set Up Customer NotificationsHow to set your automated customer notifications up in Routific.
How to set up Delivery TrackerSend your customers a link to track their delivery in real time
Customer Notification TriggersCustomer notifications are automatically sent based on actions taken by dispatchers and drivers.
Common Issues with Customer NotificationsTroubleshoot common problems you may have with Customer Notifications.
Managing Email Unsubscribes from Customer NotificationsSome of your customers may not wish to receive email notifications about the status of their delivery.
Re-Ordering Stops with Customer NotificationsWith Customer Notifications enabled, drivers must complete stops in the same order they were dispatched.
To which countries can Routific send SMS delivery notifications?See if your country qualifies for our Customer Notifications service