Customer Notifications & Delivery Tracking
By Suzanne and 1 other2 authors8 articles
- What are Customer Notifications?Automated email and SMS notifications to your customers to keep them updated on the status of their delivery.
- How to Set Up Customer NotificationsHow to set your automated customer notifications up in Routific.
- How to set up Delivery TrackerSend your customers a link to track their delivery in real time
- Customer Notification TriggersCustomer notifications are automatically sent based on actions taken by dispatchers and drivers.
- Common Issues with Customer NotificationsTroubleshoot common problems you may have with Customer Notifications.
- Managing Email Unsubscribes from Customer NotificationsSome of your customers may not wish to receive email notifications about the status of their delivery.
- Re-Ordering Stops with Customer NotificationsWith Customer Notifications enabled, drivers must complete stops in the same order they were dispatched.
- To which countries can Routific send SMS delivery notifications?See if your country qualifies for our Customer Notifications service