Routific

Customer Notifications is a feature that allows you to automatically notify your customers about the status of their delivery, either by email or by SMS (text message).

If you plan to use Routific's Customer Notifications, you are required to obtain consent from your customers before sending them commercial electronic messages via email or text. If asked, you should be ready to provide proof of this consent.

*Please note that enabling SMS messaging on Routific will require some extra verification steps that may take 24-48 hours to complete. This is a security measure to ensure SMS messages are compliant and legal. Thank you for your understanding! ​

More about Customer Notifications:

<a href="https://academy.routific.com/software/customer-notifications/how-to-set-up-customer-notifications">How to Set Up Customer Notifications</a>

<a href="https://academy.routific.com/software/customer-notifications/what-triggers-customer-notifications">Customer Notification Triggers</a>

<a href="https://academy.routific.com/software/customer-notifications/common-issues-with-customer-notifications">Common Issues with Customer Notifications</a>

<a href="https://academy.routific.com/software/customer-notifications/managing-email-unsubscribes-from-customer-notifications">Managing Email Unsubscribes from Customer Notifications</a>

<a href="https://academy.routific.com/software/customer-notifications/re-ordering-stops-with-customer-notifications">Re-Ordering Stops with Customer Notifications</a>

- <a href="https://academy.routific.com/software/customer-notifications/how-to-set-up-customer-notifications">How to Set Up Customer Notifications</a>
- <a href="https://academy.routific.com/software/customer-notifications/what-triggers-customer-notifications">Customer Notification Triggers</a>
- <a href="https://academy.routific.com/software/customer-notifications/common-issues-with-customer-notifications">Common Issues with Customer Notifications</a>
- <a href="https://academy.routific.com/software/customer-notifications/managing-email-unsubscribes-from-customer-notifications">Managing Email Unsubscribes from Customer Notifications</a>
- <a href="https://academy.routific.com/software/customer-notifications/re-ordering-stops-with-customer-notifications">Re-Ordering Stops with Customer Notifications</a>

Automated email and SMS notifications to your customers to keep them updated on the status of their delivery.