Routific has two mobile apps for drivers: Routific Driver and Routific Driver Lite. Both apps are free, and included in your monthly subscription at no extra charge.

Here's a quick overview of the two apps and their features:

Now, let's walk you through how to use each app.

Dispatch Routes to Drivers' Phones via SMS

When a dispatcher publishes routes in the Routific dashboard, those routes are automatically dispatched to the drivers via SMS text message.

Whether you're using Routific Driver or Routific Driver Lite, your drivers will always receive their route via SMS text message.

Drivers open routes by clicking the link provided.

If you've opted into Routific Driver:

The routes will open automatically in the Routific Driver app installed on your mobile device. If you haven't downloaded the app yet, the link will redirect you to the App Store or the Google Play Store.

If you've opted into Routific Driver Lite:

The routes will open automatically in Routific Driver Lite. The app opens directly in your phone's web browser. No download is required.

Learn how to opt in:

How to switch between Routific's two mobile apps for drivers

How to Navigate Routific Driver

Routific Driver has two main views:

Map: A map view of the selected route. Drivers can follow routes and mark delivery progress in this view.

To see this view: Click the second icon with the three map pointers.

Stop List: A list view of the selected route. Drivers can click on each stop, and mark delivery progress in this view.

To see this view: Click the first icon with the three bullet points.

Routific Driver automatically shows the next scheduled stop on the selected route in map and stop list views. Drivers can do delivery stops out of order if they need to. If you have Customer Notifications enabled, we recommend against this to ensure your notifications are as accurate as possible.

What Drivers Can Do on Routific Driver

Arrived - Mark a stop as complete.

Skip - Mark a stop as skipped.

Live Tracking + Photo/Signature Capture (Routific Driver)

If you are on a Professional Plan, you will have access to Live Tracking which has the following capabilities:

  • Notes: Your driver will have the option of leaving notes for the route planner or dispatcher. Those notes are entered into the mobile app, and then relayed back to the Routific dashboard.
  • Proof-of-delivery: Drivers have the option of taking a photo or collecting a signature as proof of delivery. Photos and signatures will be relayed back to the Routific dashboard for the route planner/dispatcher to see.

Directions - Get turn-by-turn directions in an application of your choosing. Choose from Google Maps, Apple Maps, or Waze. Click the icon with the blue arrow.

How to Navigate Routific Driver Lite

Routific Driver Lite has 3 sections:

  1. Routes: A list of routes dispatched to the driver. Select a route on this list to view it in "map" and "stop list" view. Switch between routes by selecting another route.
  2. Map: A map view of the selected route. Drivers can follow routes and mark delivery progress in this view.
  3. Stop List: A list view of the selected route. Drivers can also follow routes and mark delivery progress in this view.

The mobile app automatically shows the next scheduled stop on the selected route in map and stop list views. Drivers can do delivery stops out of order if they need to. If you have Customer Notifications enabled, we recommend against this to ensure your notifications are as accurate as possible.

What Drivers Can Do on Routific Driver Lite

Arrive - Mark a stop as complete.

Skip - Mark a stop as skipped.

Directions - Get turn-by-turn directions in Google Maps. This will open the Google Maps app if it's downloaded on the phone. If the app isn't downloaded, it will open Google Maps in the phone's web browser. To use a different map app, copy and paste the address.

More Info - See details about this stop entered by the dispatcher.

Live Tracking + Signature Capture (Routific Driver Lite)

If you are on a Professional Plan, you will have access to Live Tracking which has the following capabilities:

  • Notes: Your driver will have the option of leaving notes for the route planner or dispatcher. Those notes are entered into the mobile app, and then relayed back to the Routific dashboard.
  • Proof-of-delivery: Drivers have the option of collecting a signature as proof of delivery. Signatures will be relayed back to the Routific dashboard for the route planner/dispatcher to see.

Related Articles:
Routific Driver vs Routific Driver Lite - What's Different?

How to switch between Routific's two mobile apps for drivers?

How is my privacy/data handled in Routific's mobile apps?

How Much Data Does the Mobile App Use?
What If My Phone Loses Signal While Using the Mobile App?
How to Dispatch Routes
GPS location + Live Tracking
Photo and Signature Capture

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