Routific has two mobile apps for drivers: Routific Driver and Routific Driver Lite. Both apps are free, and included in your monthly subscription at no extra charge.

Routific Driver allows drivers to take photos and collect signatures.

Routific Driver Lite allows drivers to collect signatures only.

Routific Driver vs Routific Driver Lite - What's different?

Please continue to learn how each feature works:

Routific Driver: Photo + Signature Capture

When your driver taps 'Arrived' for each stop, they will have the option to take a photo and/or collect a signature:

Tapping 'Add photo' will allow you to access your mobile phone's camera or select a saved photo from the mobile phone.

Tapping 'Add signature' opens up a screen that allows customers to sign directly on the phone with their finger tip.

Both the photos and the signatures will then be sent to the Routific dashboard, where your route planner/dispatcher can view them and have a record for proof of delivery.

Routific dashboard showing ability to view signature and photos

Routific Driver Lite: Collect Customer Signatures Only

Collecting signatures is very similar on Routific Driver Lite.

Customers can sign right on your drivers' phone screens.

How It Works

When drivers tap "Arrive" to mark a stop complete, they'll have the option to collect a customer signature.

Tapping on "Get Signature" will bring up a white screen where drivers can collect signatures as confirmation of delivery, right on their phone screens.

Once the customer has signed, the driver can confirm the stop to save the signature and stop confirmation details.

Viewing Customer Signatures as a Dispatcher

As a dispatcher, you can view the signatures your drivers have captured on your dashboard. You can find them by clicking the stop in the timeline, or on the map.

Captured signatures can also be viewed in the notifications.

*Please note: to use proof of delivery features (photo/signature capture) on either mobile app, you must have access to Live Tracking, which is only available with the Professional Plan.

Related Articles:
Routific's Mobile App for Drivers
Live Tracking

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