Routific has two mobile apps for drivers: Routific Driver and Routific Driver Lite. Both apps are free, and included in your monthly subscription at no extra charge.

Routific Driver allows drivers to take photos and collect signatures.

Routific Driver Lite allows drivers to collect signatures only.

To use proof of delivery features (photo/signature capture) on either mobile app, you must have access to Live Tracking, which is only available with the Professional Plan.

Both signature and photo PODs will be available for download for 90 days after they are first captured.

Please continue to learn how each feature works:

When your driver taps 'Complete' for each stop, they will have the option to take a photo and/or collect a signature:

A few things to note:

Both signature and photo PODs will be available for download for 90 days after they are first captured.

There are several places you can find the proof of delivery photos your driver uploaded:

Both the photos and the signatures will then be sent to Routific's Dispatcher View, and can be viewed either in the notifications panel on the upper-right:

Or when you click on each stop:

A link to the photo is included in the Route Solution, if you choose to download it. Learn how to download and print routes.

3. Delivery Tracking Link

The photo will also appear in the Delivery Tracking Link you send to customers. Learn more about this feature here.

When drivers tap "Arrive" to mark a stop complete, they'll have the option to collect a customer signature.

Tapping on "Get Signature" will bring up a white screen where drivers can collect signatures as confirmation of delivery, right on their phone screens.

Once the customer has signed, the driver can confirm the stop to save the signature and stop confirmation details.

As a dispatcher, you can view the signatures your drivers have captured on Routific's Dispatcher View. You can find them by clicking the stop in the timeline, or on the map.