Software

Resources for those using Routific's web user interface

Suzanne Ma avatar Dale Williams avatar Andrew Kwok avatar +2
57 articles in this collection
Written by Suzanne Ma, Dale Williams, Andrew Kwok and 2 others
Route Planning

Exploring the Timeline View

If your map is full routes, it might be difficult to see all your stops and drivers.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Project Settings

Adjust your project settings: units, traffic, default duration, default load, overtime, and routing preferences.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Fleet "Capacity" and "Time"

Get a quick overview of your fleet's total utilization.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Make Changes to Your Routes

Make manual edits to your routes and stops.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Make Last-Minute Changes to Routes After Dispatch

Make changes to routes that have already been sent to drivers. Live Tracking is required.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Reverse a Route

Reverse the order of your stops in one click.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Locking Routes to Prevent Changes

Lock the routes you want to keep the same so that you can re-optimize the remaining routes without changing your locked routes.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Make a Route a Round Trip

Set start addresses and end addresses for your drivers to make it a round trip.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Distribute Stops More Evenly Across Drivers

You want the work to be more evenly divided across your fleet of drivers. Here are 2 ways to do it.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Make Driver Shift Times Flexible

Allow drivers to start and end later than their set availability.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Routific's Traffic Simulator

Routific's traffic simulator helps you plan for traffic on your route.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Route Overnight

Here's how you can run routes through the night, and over multiple days.
Dale Williams avatar
Written by Dale Williams
Updated over a week ago

How to Avoid Tolls, Highways, or Ferries

You can ask Google Maps to avoid toll roads, highways, or ferries when navigating between stops.
Allison Fang avatar
Written by Allison Fang
Updated over a week ago
Account Information & Support

Update Your Email or Password

Change your account's login email or password in "My Account" on the bottom-left of your dashboard.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Reset a Lost Password

Forgot or lost your password? Change your Routific password in 3 easy steps.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Update Your Credit Card Information

Your credit card payment details can be found in-app under "My Account".
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Where to Find Your Billing Invoices and Receipts

Invoices, receipts, and other billing information are sent via email.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Upgrade an Account from a Free Trial

Go to "Upgrade Account" on the top-right of your dashboard.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

How to Change Your Routific Subscription or Vehicles

You can change your paid plan. You can also change the number of vehicles subscribed any time (it's pro-rated).
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Pricing Plan Update: What’s the Difference between My Current Plan and the New Plans?

We changed our pricing plans on March 11, 2019. So what does this mean if you’re on an old plan?
Emma Cimolini avatar
Written by Emma Cimolini
Updated over a week ago

How to Contact Routific's Support Team

You've encountered a problem with Routific/your routes and need some help from our customer support team.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago

Cancel Your Routific Account

Cancel your subscription plan.
Suzanne Ma avatar
Written by Suzanne Ma
Updated over a week ago